Automation Solution Specialist at Omnicell
Warrington, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

0.0

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

CAD, SketchUp, AutoCAD, 3D Design, Site Surveying, Pre-sales, Technical Documentation, Client Relationship Management, Project Management, Solution Design, Systems Integration, Technical Presentation, SAP, Salesforce, Monday.com, Agile

Industry

Hospitals and Health Care

Description
About the Role The Solution Designer sits at the intersection of technical expertise and commercial acumen. You will be responsible for designing bespoke pharmacy robot installations that integrate seamlessly into hospital environments across the United Kingdom. Working closely with the sales team and directly with hospital clients, you will conduct site surveys, produce detailed 3D designs, and translate complex spatial and operational constraints into compelling, deliverable solutions.   This is a highly visible, client-facing role that combines field work, design engineering, and product expertise. You will be the technical authority on-site and a trusted partner to pharmacy teams, procurement departments, and hospital estates managers.   Key Responsibilities Site Surveys & Client Engagement * Travel to hospital and healthcare client sites across the UK to conduct on-site surveys. * Take accurate physical measurements of pharmacy and dispensary areas. * Assess existing infrastructure, utilities, and spatial constraints. * Build strong relationships with pharmacy managers, estates teams, and procurement leads. * Capture and document client requirements, preferences, and operational workflows.   3D Design & Technical Documentation * Produce detailed 3D designs and floor plans using SketchUp and AutoCAD. * Adapt and customise pharmacy robot configurations to match client site layouts and specifications. * Create professional design deliverables including renderings, schematics, and installation drawings. (Presentations) * Ensure designs comply with NHS estates guidelines, building regulations, and safety standards. * Iterate designs based on client feedback and technical review cycles.   Pre-Sales & Commercial Support * Act as Product Specialist and technical resource to support the sales team throughout the sales cycle. * Present solution designs and proposals to clinical, technical, and procurement audiences. * Respond to technical queries in tenders, RFPs, and client questionnaires. * Collaborate with sales representatives to develop winning proposals and demonstrate product value. * Attend client meetings, demonstrations, and exhibitions as required. * Work closely with international business partners – Notion of German would be a plus   Product Expertise & Collaboration * Maintain deep knowledge of the pharmacy robot product range, capabilities, and configuration options. * Liaise with the engineering and product teams to ensure design feasibility and alignment. * Provide feedback from client interactions to inform product development and improvement. * Support handover to project delivery and installation teams with detailed design documentation. * Liaise with the project management team and transfer progressively the project to them in a collaborative way (using Monday.com) * Support the sales process (using Salesforce) and  booking process by creating orders in SAPs and follow ECRs in Agile   Candidate Profile Essential Skills & Experience * Good knowledge in CAD (2D-3D) - Proficiency in SketchUp and AutoCAD for 3D design and 2D technical drawing is a plus. * Experience taking and interpreting physical site measurements and translating them into technical designs. * Demonstrable experience in a client-facing technical or pre-sales role. * Ability to read and interpret architectural or mechanical plans and layouts. * Strong communication skills — able to present technical content clearly to non-technical audiences. * Excellent organisational and project management skills to handle multiple concurrent design briefs. * Full, clean UK driving licence and willingness to travel regularly to client sites.   Desirable Skills & Experience * Experience in a healthcare, pharmacy, medical devices, or hospital environment. * Background in solution design, systems integration, or technical pre-sales. * Knowledge of NHS procurement processes and hospital estates standards. * Experience with pharmacy automation or healthcare technology products. * Familiarity with BIM (Building Information Modelling) workflows is a plus.   Personal Attributes * Customer-centric mindset with a passion for delivering outstanding client experiences. * Meticulous attention to detail in design work and technical documentation. * Self-motivated and comfortable working independently in the field. * Collaborative team player who thrives in a cross-functional environment. * Adaptable and solutions-oriented when faced with complex installation challenges.   What We Offer * A pivotal role in a growing healthcare technology business. * The opportunity to directly influence hospital pharmacy operations across the UK. * Competitive salary and performance-related incentive scheme. * Company car or car allowance for UK travel. * Comprehensive training on our pharmacy robot product portfolio. * Supportive and collaborative team culture.   Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”    Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.  Our guiding principles inform everything we do:  * As Passionate Transformers, we find a better way to innovate relentlessly.  * Being Mission Driven, we consistently deliver on our promises.  * Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.  * Understanding that Relationships Matter creates synergies that yield the greatest benefits for all. * Intellectually Curious, eager to think deeper to learn and improve. * In Doing the Right Thing, we lead by example in ALL we do.  We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all. Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com [Recruiting@omnicell.com].  At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
Responsibilities
Design bespoke pharmacy robot installations by conducting site surveys and creating detailed 3D designs for hospital environments. Act as a technical authority and product specialist to support the sales cycle and ensure seamless integration with client infrastructure.
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