Automotive Assistant Service Manager at The Faulkner Automotive Group

Mechanicsburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Service, Team Management, Customer Satisfaction, Problem Identification, Process Improvement, Communication, Supervision, Training

Industry

Motor Vehicle Manufacturing

Description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Assistant Service Manager to join our team! Faulkner is a place you can establish a career and grow with the organization. We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards. Automotive Assistant Service Manager Benefits, include: Top-tier benefits: Medical, Dental and Vision 401k with company match Paid time off & paid holidays Employee discounts Employee referral bonuses Annual reviews and merit increases As an Assistant Service Manager, you will be assisting the Service Manager with the day-to-day operations of the Service Department. You will be managing a team of Advisors and Technicians, and will oversee all business and administrative aspects of the service department. The Assistant Service Manager is also responsible for building a loyal clientele and maintaining good employee relations. At Faulkner, we want every single one of our customers to leave satisfied. You must satisfy service concerns of all customers and ensure that service is performed at the highest level. As the Assistant Service Manager, you will also be responsible for hiring, supervising and monitoring the performance of all service department personnel, as well as providing training on administrative policies and procedures for all department personnel. Automotive Assistant Service Manager Requirements Valid driver’s license High School Diploma, Vocational/Technical School Graduate or Equivalent. College degree preferred 2+ years of experience in automotive service advisor role preferred Ability to identify problems/opportunities, and implement process improvement Work well in team environment and promote teamwork Communicate clearly both orally and in writing About Faulkner The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country. Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Responsibilities

The Assistant Service Manager will assist the Service Manager with day-to-day operations and manage a team of Advisors and Technicians. Responsibilities include overseeing business and administrative aspects, building clientele, and ensuring high service levels.