Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Automotive BDC agent at Executive Volkswagen

Wallingford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, CRM Tracking, Lead Management, Appointment Scheduling, Communication Skills, Computer Skills, Financing Knowledge, Collaborative Attitude

Industry

Automotive

Description

Automotive BDC Agent Executive Honda Wallingford, CT. Executive Auto Group has proudly served our community for over 50 years and offers long-term career stability. Many of our managers and team members have been with the company for more than 20 years. We are seeking an energetic, professional, and welcoming BDC Agent to create premium guest experience at Executive Honda If you're ready to bring energy, hustle, and personality to a dealership that’s built for success apply today. What We Offer: * 5-Day Work Week * Excellent compensation plans with bonuses/incentives * Paid Time Off/Vacation * Medical, Dental & Vision Insurance * 401k Program * Paid Life Insurance * Professional/Respectful Work Environment * Advancement Opportunities * Ongoing Training & Development * Employee vehicle purchase plans * Discounts on products and services What You’ll Do: * Answer customer calls and establish follow-ups with sales appointments * Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates * Provide customers with initial product information and direct them to the appropriate dealership resources * Present initial financing options based on customer needs * Follow up with leads that are not ready to make an appointment or no-show * Utilize CRM tracking system daily * Participate in team and process development sessions—maintaining positive relationships with teammates, sales teams, and dealership management Keys to Success: * Previous customer service experience * Excellent teammate with collaborative attitude and eagerness to improve * Prompt and courteous demeanor * Positive and hardworking personality * Strong computer skills * Valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation

Responsibilities

The agent is responsible for managing customer inquiries via phone, email, and live chat to schedule sales appointments. They provide initial product and financing information while utilizing a CRM system to track leads and follow-ups.