Automotive BDC Sales Representative at FISHERS MOTORCARS LLC

Fishers, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

60000.0

Posted On

25 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Lead Management, Appointment Setting, CRM Software, Communication Skills, Interpersonal Skills, Multitasking, Customer Service, Sales, Phone Etiquette

Industry

Retail Motor Vehicles

Description

Description About Us: Great Lakes Honda of Fishers is a high-performing, customer-focused automotive dealership committed to providing exceptional service and value. We are currently seeking a motivated and enthusiastic BDC Sales Representative to join our Business Development Center and help drive dealership growth through effective customer engagement and lead management. Key Responsibilities: Respond promptly to inbound customer inquiries via phone, email, and chat, and engage with potential clients to understand their needs. Qualify leads and schedule appointments for the sales team by understanding customer requirements and offering relevant information. Follow up with customers to nurture relationships, ensure satisfaction, and convert inquiries into sales opportunities. Maintain accurate customer information and follow up logs using CRM software. Collaborate with the sales team and other departments to ensure a seamless customer experience from lead to sale. Meet and exceed daily and monthly lead generation and appointment-setting goals. Provide detailed product and promotional information to customers. Handle inbound and outbound calls efficiently, professionally, and courteously. Address customer inquiries, resolve issues, and ensure customer satisfaction. Requirements Qualifications: Prior experience in a call center, customer service, or sales environment (preferred). Strong communication and interpersonal skills. Comfortable with phone and computer-based work. Familiarity with CRM tools such as VinSolutions, Elead, or Reynolds & Reynolds (a plus). Ability to multitask and thrive in a fast-paced environment. Equal Opportunity Employer Statement: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Responsibilities

The representative is responsible for managing inbound customer inquiries via phone, email, and chat to qualify leads and schedule sales appointments. They must maintain accurate CRM logs and collaborate with the sales team to convert inquiries into sales opportunities.