Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Automotive Call Center Representative / BDC at Hemet Chrysler Dodge Jeep Ram

Hemet, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Center Experience, Appointment Scheduling, Lead Follow-Up, Multitasking, Communication, Relationship Building, Self-Motivated, Punctuality, Adaptability, Fast-Paced Environment, Problem Solving, Professionalism, Hardworking, Energetic, Ambition

Industry

Motor Vehicle Manufacturing

Description

Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The BDC Representative is responsible for handling inbound and outbound calls related to vehicle inquiries and providing exceptional customer service. This includes scheduling appointments and following up with leads to meet customer needs.