Automotive Cashier/Appointment Coordinator - Volkswagen at LARSON MOTORS INC

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

44000.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multitasking, Customer Focus, Organization, Detail Orientation, Communication, Phone Management, Payment Processing, Time Management, Accuracy, Follow-through, Problem Solving, Administrative Support

Industry

Motor Vehicle Manufacturing

Description

Description Volkswagen of Tacoma is seeking a highly organized, customer-focused Cashier / Appointment Coordinator to join our service department. This hybrid role is critical to the customer experience—serving as both the first point of contact when scheduling service and the final point of contact at checkout. We’re looking for someone who can multitask under pressure, stay organized in a fast-paced environment, and deliver a consistent, positive experience to every customer. This role is ideal for a professional who takes pride in accuracy, communication, and follow-through, and who is interested in growing within a respected, family-owned automotive group. The Ideal Candidate Exceptional multitasker who performs well in a high-volume environment Customer-focused with a friendly, professional demeanor Highly organized and detail-oriented Comfortable managing phones, payments, and customer flow simultaneously Reliable, accountable, and deadline-driven What You’ll Do Greet customers promptly and professionally, creating a positive first and last impression Schedule service appointments and provide clear, accurate information on services and availability Process service and parts invoices accurately and efficiently Accept and record payments (cash, check, credit card) and reconcile the cash drawer daily Coordinate appointment flow to support Service Advisors and Technicians Manage incoming calls, provide backup reception coverage, and route inquiries appropriately Stay organized while handling multiple priorities and meeting daily deadlines Support the service department with administrative tasks as needed Additional Responsibilities Provide backup receptionist support as needed Open, route, and prepare incoming and outgoing mail Manage multiple priorities while meeting daily deadlines Support the service department with additional administrative tasks Why Join Volkswagen of Tacoma? Customer-First Environment – Be part of a dealership known for trust, reliability, and service Team-Oriented Culture – Supportive, professional work environment Career Growth – Opportunities to advance within Larson Automotive Group Salary - $36,000 - $44,000/annually Stability – Family-owned organization with long-term vision Larson Automotive Benefits Medical Insurance – Eligible after 60 days; $0-cost employee plan available Vision & Dental Insurance – Optional coverage Company-Paid Life & AD&D – $10,000 Life / $40,000 AD&D Additional Coverage Options – Supplemental Life, LTD, Accident, Hospital, Pet Insurance 401(k) with Company Match – Eligible after 60 days (21+); 50% match on first 4% Paid Time Off (PTO) – Accrues from day one; usable after 90 days Paid Holidays – Six paid holidays annually Employee Assistance Program (EAP) – Confidential support services KOFE Financial Wellness Program Employee Vehicle Purchase Program – Exclusive pricing across all Larson brands At Larson, we believe everyone deserves to feel respected, valued, and included. We’re committed to creating a workplace where every team member has the opportunity to grow and thrive. Our decisions are made with fairness and integrity, and we proudly provide equal employment opportunities to all qualified candidates and employees. We take responsibility for fostering an environment where everyone feels welcome and supported—because that’s what family means to us. If you’re someone who thrives in a fast-paced service environment, enjoys helping customers, and takes pride in staying organized and accurate, we’d love to hear from you. Apply today to join Volkswagen of Tacoma and build a long-term career in automotive. Requirements High school diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience. Basic mathematical aptitude Clear and concise communication skills Customer service experience Ability to independently problem solve. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

This hybrid role involves serving as the first and last point of contact for service customers by greeting them professionally, scheduling appointments, and accurately processing service and parts invoices, including handling all forms of payment and reconciling the cash drawer daily. The coordinator must also manage incoming calls, provide backup reception coverage, and support the service department with various administrative tasks.