Automotive Customer Care Specialist at Sames Laredo Chevrolet
Laredo, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

31200.0

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Active Listening, Organization, Team Player, Self Motivated, Goal Oriented, Rapport Building

Industry

Retail Motor Vehicles

Description
Description Are you a people person with a passion for helping others and a knack for phone conversations? Ready to start a steady, rewarding career in a professional environment with no cold calling, and no high pressure sales tactics? We are looking for motivated Call Center Representatives to join our customer communication team. You'll be the first point of contact for customers who've reached out to us - your job is to answer questions, schedule appointments and create a world class customer experience. What You'll Be Doing: Answer inbound phone calls and internet leads from interested customers Reach out to warm leads - customers who already inquired with us Ask the right questions to uncover customer needs Schedule appointments for our sales team Follow up with customers after their visit or purchase This is not a cold calling job. You're responding to real interest from real customers - no hard sells, just meaningful conversations. Requirements You'll Love This Job If You: Enjoy talking to people and building rapport Thrive in a structured, fast-paced environment Are comfortable using computers and phone systems Can stay organized while juggling multiple tasks Want some weekends off and a job that offers stability and growth Qualifications: High School diploma or equivalent Previous experience in customer service, call center, BDC, or hospitality a plus - but not required Strong verbal communication and active listening skills Self motivated, goal oriented, and a team player What We Offer: $31,200/year base salary + commission 40-hour work week - no Sundays, no major holidays Full Benefits: Health, Dental, Vision, 401K, Paid Vacation, Disability & Life Insurance Opportunity for growth within dealership group Paid training Clean, comfortable work environment Recognition programs and team-based culture
Responsibilities
You will be the first point of contact for customers, answering questions and scheduling appointments. Your role is to create a world-class customer experience through meaningful conversations.
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