Automotive Customer Service Representative | Weekends Off | Broadview Heigh at Christian Brothers Automotive

Broadview Heights, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

50000.0

Posted On

25 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Interpersonal skills, Automotive repair terminology, Scheduling, Clerical tasks, Microsoft Office Suite, Multitasking, Time management, Safety compliance, Relationship building

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: $50,000/yr. Plus Bonuses and Incentives for the Most Qualified Candidates Closed Every Weekend To Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Employee Discount Locally Owned and Operated On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Chaplain Care Support Available Employee Appreciation Events Weekly Team Lunches Job Description Job Title: Automotive Customer Service Representative Location: 4965 E Royalton Rd., Broadview Heights, OH 44147 Job Overview: As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers. Responsibilities include, but are not limited to: Desire to learn automotive repair service terminology and processes Check guests in and out Answer phone calls and schedule appointments Providing safe shuttle service for our valued guests in our branded vehicle Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed Keep the facility clean and organized Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork Direct, coordinate, and participate in performing guest service activities as dictated by workload Serve as a community ambassador for the store through creating authentic relationships and partnerships Follow all safety policies and procedures Other duties as assigned Qualifications Qualifications: Proven successful customer service experience is required; driven to serve others Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers Valid state driver's license Meet required insurance driving record parameters Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)! Ability to seek and accept coaching and direction Ability to multitask and meet deadlines Proficient with Microsoft Office Suite or related software Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear The employee is occasionally required to balance, stoop, kneel, and/or crouch The employee must occasionally lift and/or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m. Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Department: Ohio

Responsibilities

The Automotive Customer Service Representative manages guest check-ins, schedules appointments, and provides shuttle services while maintaining a clean and organized facility. They also assist with clerical tasks, parts processing, and serve as a community ambassador to build authentic relationships with customers.