• Thrive in a dynamic, award-winning dealer group with fresh leadership & vision
• Experience a culture focused on delivering excellence and customer satisfaction
• Passionate, driven, customer-focused professionals creating memorable experience

KEY RESPONSIBILITIES

• Service, diagnose and repair Mercedes-Benz vehicles in line with brand procedures and dealership standards.
• Deliver efficient, high-quality work focusing on Fixed First Visit outcomes.
• Maintain and exceed monthly productivity and efficiency targets.
• Ensure professional communication and presentation aligned with the Mercedes-Benz brand.
• Adhere to all OH&S policies and ensure a clean, safe, organised workspace.
• Stay current with Mercedes-Benz technical literature, software, and training.
• Support the training and mentoring of apprentices.
• Accurately record all service and repair information for customer translation.

To succeed in this role, you’ll bring:

• Completion of a recognised automotive apprenticeship (mechanical or electrical trade).
• Experience servicing and repairing Mercedes-Benz vehicles, or with another prestige/commercial dealership.
• Strong diagnostic skills and the ability to resolve service issues with minimal supervision.
• Ability to interpret complex service literature and software.
• Current Victorian driver’s licence.
• Commitment to ongoing training and professional development.
• A proactive, safety-first mindset and the ability to thrive under pressure