Automotive Detailer Assistant Manager at TMP

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

23.73

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Staff training, Productivity management, Quality assurance, Communication, Problem-solving, Scheduling, Performance evaluation, Automotive detailing, Customer service

Industry

Leisure;Travel & Tourism

Description

Description At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow. The Automotive Detailer Assistant Manager will oversee and participate in achieving productivity goals and ensuring all vehicles are prepared to company quality standards. This role is responsible for directing, motivating, and developing our Service Agent team, who play a critical part in delivering exceptionally clean, high-quality vehicles. In addition, the Assistant Manager will support the hiring, training, evaluation, and scheduling of Service Agent personnel. The ideal candidate possesses strong communication skills, a superior work ethic, sound judgment, and effective problem-solving abilities. Key Responsibilities: Motivate and develop Service Agent personnel. Manage and monitor productivity of all personnel and location objectives. Assist in hiring, training, evaluating and scheduling Service Agent personnel. Produce exceptionally clean, quality vehicles. Actively participate in company QA evaluations as well as conduct in station quality inspections. Support of Midwestern Wheel’s Quality Assurance program to ensure vehicle quality is at a consistently high level. Report all aspects of productivity to the Service Manager. Compensation & Benefits: Total earning potential: $22.00 per hour, plus $300 per month bonus potential. Paid time off (PTO) that begins accruing from day one for eligible full- and part-time employees. Paid holidays, including your birthday! Comprehensive benefit package for full-time employees, including medical, dental, vision, life, and disability insurance. 401(k) retirement plan with generous company match. Full training to learn the business and enhance professional skills. Employee discounts including discounts on car rentals and Avis/Budget vehicles purchases. Access to employee assistance program. Free parking. About the Company: Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers! At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work. Requirements Must be at least 18 years of age. Must have a valid state driver’s license and good driving record. Previous supervisory experience is preferred. Ability to work in a fast-paced environment. Effective verbal communication skills to communicate with customers, co-workers and management. Willing to work outdoors in all types of weather conditions. Ability to work flexible schedules which will include evenings, weekends, and occasional holidays as scheduled.

Responsibilities

The Assistant Manager oversees the Service Agent team to ensure productivity goals are met and vehicles are prepared to high quality standards. They are responsible for hiring, training, scheduling, and conducting quality inspections to maintain the company's service excellence.