Campbell Marketing & Communications is a dynamic and fast-paced agency specializing in public relations, communications, social media, marketing and event management. We offer a vibrant and collaborative work environment where you will have the opportunity to work on exciting projects with industry leaders.

GENERAL SUMMARY

Campbell Marketing is looking for an Automotive E-Commerce Associate to join our team. The ideal candidate will have a strong knowledge of Ford Mustang and other Ford performance vehicles, is very familiar with automotive-based e-commerce, has strong marketing knowledge and possesses a friendly demeanor. Experience must include knowledge of e-commerce trends, promotion and sales growth. Shopify experience is a plus.
Our Automotive E-Commerce Associate will manage an online store—process and fulfill weekly orders while communicating with customers—update and maintain the website, launch and promote new products, and strategize to increase sales.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Degree in marketing, e-business or related field
• High proficiency in e-commerce platforms and data reporting/analysis tools
• Strong understanding of digital sales and marketing strategies
• Knowledge of e-business practices and communications
• Very strong interpersonal (verbal and written) skills
• Familiarity with Microsoft Office
• Demonstrated ability to work in a team environment
• May require light travel (four times/year). May require occasional weekend/evening hours and some all-day, in-person attendance at outdoor, on-site event locations, like a racetrack.

ADDITIONAL VALUABLE KNOWLEDGE, SKILLS AND ABILITIES

• Web design
• Shopify experience
• Strong computer skills

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Oversee online sales on FordShowParts.com. Develop and implement strategies to increase online sales and improve the customer experience.
• Respond to customer inquiries via email, phone and chat
• Fulfill weekly orders and manage product
• Create and execute website promotion and advertising plans
• Analyze data to drive revenue growth and understand trends
• Adhere to ISO 9001, ISO 14001 and all other company policies, procedures and processes

ADDITIONAL DUTIES MAY INCLUDE

• Assist account staff with research, planning and implementation of client activities & projects
• Event support