Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Automotive Express Service Advisor at Groove Toyota
Englewood, Colorado, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Multi-tasking, Automotive Knowledge, Service Advising, Workflow Coordination, Quality Assurance, Maintenance Procedures, Problem Solving, Time Management

Industry

Motor Vehicle Manufacturing

Description
Description We are seeking a dynamic and customer-focused Express Service Advisor to join our automotive team. In this role, you will be the key liaison between our customers and our service technicians, ensuring that every visit is a seamless and positive experience. You will assist customers with their vehicle maintenance needs, provide accurate service recommendations, and coordinate with the express service team to deliver high-quality service efficiently. This is an excellent opportunity for someone with a passion for cars, outstanding communication skills, and a desire to work in a fast-paced environment where customer satisfaction is the top priority. Responsibilities: Greet customers promptly and professionally upon their arrival. Identify vehicle service needs by listening to customers and conducting walk-around inspections. Provide clear and accurate service recommendations and explain maintenance procedures. Prepare work orders for the express service team and coordinate workflow to ensure timely completion. Keep customers informed of their vehicle’s status and address any questions or concerns. Conduct final checks on completed vehicles to ensure quality and customer satisfaction. Promote additional services or products that enhance vehicle performance. Maintain a clean and organized work environment, adhering to all company policies and safety regulations. Requirements Must be at least 18 years of age Valid in-state driver's license and have and maintain an acceptable, safe driving record Able to pass a pre-employment background check and drug screen for illegal substances Authorized to work in the United States Strong customer service and communication skills. Ability to multi-task and thrive in a fast-paced environment. Previous experience in the automotive industry or service advising is a plus but not required.
Responsibilities
The Express Service Advisor greets customers, identifies their vehicle service needs, and prepares work orders for the service team. They also keep customers informed about their vehicle's status and ensure quality upon completion.