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Automotive Glass Receptionist at Ressler Motor Company
Bozeman, Montana, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

24.0

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Appointment Scheduling, Vehicle Inspection, Communication, Documentation, Repair Order Development, Customer Relations

Industry

Motor Vehicle Manufacturing

Description
Description POSITION SUMMARY: The Glass Receptionist will be primarily responsible for interpreting the customer’s concerns so the Glass Technicians can perform the necessary repairs and then relays the resulting work done to the customer in understandable terms. The Glass Writer will ensure the highest level of customer service and ensure customer satisfaction and assist the customer in scheduling routine maintenance. ESSENTIAL DUTIES: Greet customers upon arrival in a prompt, courteous, and professional manner at their vehicle. Acknowledge customers who are waiting. Utilize porter if necessary. Prepare for scheduled customers i.e.: vehicle history, what the appointment is scheduled for, etc. Check the vehicle repair history. Perform walk around and inspect all vehicles for potential body, glass and paintless dent repairs. Communicate with service customers to determine the nature of scheduled maintenance. Advise customers of recommended maintenance needed based on time and mileage Develop repair orders by fully documenting customer information and vehicle maintenance, and mileage. BENEFITS: · Health Insurance · Vision Insurance · Dental Insurance · 401(k) and matching · Health Savings Account (HSA) · Life Insurance · Paid Time Off · Employee Discount on parts, services and vehicles across all our stores- Audi/VW, Subaru, Chevy/Cadillac, Toyota, Dodge/Ram/Jeep! Requirements Education and Experience: High School Diploma or Equivalent.
Responsibilities
The Glass Receptionist acts as a liaison between customers and technicians by interpreting repair concerns and explaining completed work. They are responsible for greeting clients, performing vehicle inspections, and documenting repair orders.