Job Overview: We are seeking a highly organized and customer-focused individual to join our team as an Automotive Lead Handling Specialist. In this role, you will be responsible for efficiently managing and nurturing leads, ensuring a positive and seamless experience for potential customers in the automotive sales process. The ideal candidate should possess strong communication skills, attention to detail, and a proactive approach to lead management.

LEAD RECEPTION AND QUALIFICATION:

• Receive and respond to inbound leads from various sources, including online inquiries, phone calls, and walk-ins.
• Qualify leads based on established criteria, ensuring alignment with the company’s target customer profile.

QUALIFICATIONS:

• High school diploma or equivalent; additional education or training in sales or customer service is a plus.
• Proven experience in lead handling, customer service, or sales support, preferably within the automotive industry.
• Familiarity with CRM systems and lead management tools.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Customer-focused mindset with a dedication to providing an exceptional experience for potential customers.