Automotive Parts Counterperson at DARCARS Automotive Group

Rockville, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Automotive OEM Parts Knowledge, Reynolds & Reynolds Experience, Body Shop Experience, Customer Service, Multitasking, Parts Selection, Order Management, Product Knowledge, Sales Skills, Inventory Management, Technical Support, Problem Solving, Team Collaboration, Time Management, Attention to Detail

Industry

Consumer Services

Description

DARCARS of Baltimore is now hiring for a Automotive Parts Counterperson! As the Automotive Parts Counterperson you are tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online. This is a unique opportunity for someone with little experience, or those that are experienced and seeking advancement. We have new direction and support that's looking to the future. Its time to turn your job into a career and achieve what's yours! Qualifications & Requirements: High School degree or equivalent Strong communication skills to explain parts information to customers and associates Knowledgeable about automotive OEM parts Experience with Reynolds & Reynolds preferred Experience working in the body shop a plus! Ability to lift 50 - 70lbs Availability to work on Saturdays Must be a minimal of eighteen years of age Must have a valid driver license Must be able to pass pre-employment screen (background) Benefits: Paid Holidays and PTO Comprehensive Benefits Package Employee discounts on vehicle purchases, parts and service repairs Internal career advancement opportunities Opportunities to join our community service initiatives In this role, you'll: Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line Pull purchased parts from stock If the part is not in stock, determine availability and submit an emergence order if requested by the customer or tech Answer phone calls, providing price quotes and other information Assist outside sales reps with their orders Set up orders for daily shipment, delivery, or pick-up Verify WILL CALL and BACKORDER files weekly and return to vendors or stock those items not required Multitask while using various online programs and communicating large orders with multiple body shop clients Assist Service Technicians in selecting parts needed for repairs in process Notify service desk and the customer that ordered parts have been received Ensure that before parts can be charged out, the technician presents a repair order Display seasonal parts and accessories in an attractive manner Keep all bins, aisles and storage areas clean, near and clearly labeled Be friendly, professional and efficient when working with customers and co-workers Provide the same high level of service to the other dealership departments, as is given to other customers Issue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office Manager Keep front and rear counters clean and uncluttered Advise Parts Manager when areas of the department are not in satisfactory condition Keep current on new products and product updates Participate in available training programs This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

Responsibilities

The Automotive Parts Counterperson assists customers in selecting and purchasing automotive parts, manages inventory, and ensures customer satisfaction. They also handle phone inquiries, support outside sales reps, and maintain a clean and organized workspace.