JOB DESCRIPTION

Are you ready to join a reputable, growth-oriented autobody shop as a crucial member of our operations team? We’re seeking a knowledgeable Parts Person who thrives on accuracy, organization, and teamwork to help fuel high-quality repairs and outstanding customer satisfaction. As our Parts Person, you will play a central role ensuring the right parts are in the right place at the right time—supporting both technicians and customers in the fast-paced, rewarding collision repair environment at our shop in Cheshire, CT

QUALIFICATIONS

• High school diploma (or GED) required.
• Valid driver’s license with clean driving record.
• At least 1 year of experience preferred in an auto body, dealership, or automotive parts role (collision shop setting a plus).
• Working knowledge of auto body parts, assemblies, and vehicle systems for both domestic and foreign makes/models.
• Proficiency in inventory management/parts lookup software (e.g., CCC ONE, Mitchell, Audatex, Reynolds & Reynolds, or equivalent).
• Strong organizational skills, keen attention to detail, and ability to multi-task.
• Clear and professional communication skills with technicians, estimators, vendors, and (where applicable) customers.
• Ability to lift up to 50 lbs and work on feet for extended periods in a busy shop environment.

PREFERRED EXPERIENCE AND SKILLS

• 2+ years’ direct experience in an auto body or dealership parts department.
• Past use of collision estimation platforms (CCC ONE or similar).
• Knowledge of insurance and DRP parts protocols, OEM vs aftermarket standards.
• ASE Parts Specialist certification (a plus—not required; support available for certification).
• Experience with price negotiation and vendor relationship management.
• Familiarity with shop floor workflow in a collision repair operation.

• Identify, research, and order correct collision parts for a variety of makes and models, using estimates, blueprints, or VIN-based lookup tools.
• Receive and inspect incoming shipments of new and replacement parts, checking for accuracy and damage; coordinate returns, core credits, and warranty claims as needed.
• Organize, stock, and manage parts inventory via our computerized inventory system; maintain a clean, orderly, and well-labeled parts area.
• Dispense parts to technicians efficiently, track parts usage for each repair order, and communicate effectively with estimators and managers to minimize workflow delays.
• Build strong vendor relationships to ensure competitive pricing, timely delivery, and reliable source options for OEM, aftermarket, and salvage channels.
• Maintain accurate inventory records, reconcile orders, and support physical inventory audits to achieve cost control and compliance.
• Proactively communicate with internal teams regarding part status, backorders, or substitutions. Support high standards of customer service if/when assisting walk-in or phone-in parts inquiries.
• Promote a safe, organized workspace and comply with all shop, OSHA, and environmental safety standards.