Automotive Product Specialist at Managed Services

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

26.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Knowledge, Technology Assistance, Demonstration Skills, Teamwork, Multi-tasking, Problem Solving, Communication, Training, Follow-up, Professionalism, Time Management, Bilingual

Industry

Description

Description At Trust Automotive Group, we believe in providing exceptional cars and service with integrity, transparency, and care. As a locally owned and operated group, we’re proud to serve the community with top-tier vehicles and expert automotive care. Our passion for cars is matched only by our commitment to ensuring that every customer drives away with confidence and satisfaction. Our Irvine CA location is hiring an experienced Automotive Product Specialist to join our team! When you join our team, you'll have access to a total compensation package, which includes great career growth, a positive work environment, and outstanding benefits....and more: Competitive Wages Paid Vacation, Sick and Holidays Paid Basic Life & AD&D Insurance Focused Career Development 401K & Match Health, Dental, Vision Insurance Other Supplemental Insurance options such as: Additional access to Voluntary Life & AD&D Insurance Policy; Short Term and Long-Term Disability; Accidental, Critical Illness, and Cancer Policy As a Product Specialist you are Instrumental to the dealership's vehicle post sales by assisting with vehicle delivery to customer and providing product demonstrations to customers, assisting with technology, and resolving issues promptly and effectively. You would report to a Sales Manager. Qualifications: High School Diploma or equivalent, required. Previous work experience in any field, required Ability to multi-task in a demanding environment Team oriented, flexible, and focused on maintaining a high level of customer service. All applicants must be authorized to work in the USA Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver) Bilingual, (Preferred but not necessary) Essential Duties, but not limited to: Possess in-depth, expert knowledge of the brand and products in order to answer any questions the Guest has regarding the vehicle that is being delivered. Provide a thorough product demonstration and explanation of key technological features, at the Guest’s request. Follow-up with Guest to answer product questions. Perform 2nd deliveries (if necessary). Troubleshoot “feature function” questions on the service drive. Pairing and/or syncing phones and explaining features on vehicle loaners. Provide in-store sales staff training. Be present during all Guest clinics. Maintain product knowledge through dealer training and self-study. Maintain a professional and business-like standard of dress consistent with the dress code requirements of the dealership. Know and follow the work schedule, arriving at work on time. Adhere to work schedule and arrive at work before your scheduled start time and be at your workstation productively engaged by the scheduled time. Other duties as assigned. Salary Range: $18.00 to $26.00 hourly Apply today and find out all our dealership has to offer!

Responsibilities

As an Automotive Product Specialist, you will assist with vehicle delivery and provide product demonstrations to customers. You will also troubleshoot technology issues and maintain product knowledge through training and self-study.