How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.
Our Mercedes-Benz Thornhill, luxury dealership is looking for an Automotive Sales Assistant to join our amazing team!
Job Purpose
The Sales Assistant provides support to a senior salesperson in presenting the product, aiding in the sales process and delivering New or Pre-owned vehicles to the customer. The Sales Assistant must be comfortable providing information and accommodating the guest to ensure an exceptional experience. The assistant must be friendly, enthusiastic, articulate, and a self-motivated team player, maintaining a positive attitude and excellent work ethic.

CORE ACCOUNTABILITIES

• Greet customers in a professional manner.
• Introduce customers to the appropriate Sales Consultant.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate individual.
• Responsible for facilitating efficient order fulfillment, and contributing to a safe and orderly working environment.
• Accuracy of all paperwork produced.
• Follow all customer requirements.
• Assist supervision/management as needed.
• Filing.
• Follow company policies, guidelines and work instructions.
• Maintain professional relationship with customers.

REQUIREMENTS

• Excellent communication skills and customer service. Including written and verbal skills to communicate with all levels of the organization and its executive team.
• High school diploma or equivalent.
• Previous experience in a customer service role.
• Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook.
• Must have an enthusiastic personality.
• Professional appearance & friendly disposition.
• Ability to work efficiently in a high-pressure environment.

Personal Attributes

• Passion, motivation, focus and leadership skills.
• Results focused approach.
• Team player.
• Strong communication skills both written and verbal.
• Ability to influence, negotiate and mediate effectively.
• Strong attention to detail.
• Ability to maintain confidentiality and professionalism.
• Excellent interpersonal and team building skills.
• Strong time management and organizational skills.
• Honest, courteous and able to demonstrate strong work ethics.
• Driven and ability to work with minimum supervision.

Please refer the Job description for details