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Automotive Sales Assistant at Mercedes-Benz of Smithtown

Town of Smithtown, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

20.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Inquiries, Follow-up, Customer Relationship Management System, Problem-solve, Call Direction, Customer Service, Phone Etiquette, Email Etiquette, Computer Operating Systems, Windows, Google, Microsoft

Industry

Motor Vehicle Manufacturing

Description

Description Automotive Sales Assistant At Mercedes-Benz of Smithtown, being family-owned has its rewards, and we believe our employees are our greatest assets. If you are looking for a career with a great company, we are the perfect choice. We provide competitive compensation, comprehensive benefits, and opportunities for career growth within our organization. We are currently seeking to hire an Automotive Sales Assistant to work alongside our sales team. Responsibilities: Heavy inbound and outbound client inquiries from web leads, phone & email Short-term & long-term follow-up with clients in the customer relationship management system Speak with customers in a professional, well-spoken manner and be able to problem-solve Direct customer calls/questions/ concerns appropriately to the right party, including those available online. Log all activity in a CRM Requirements At least 1 year BDC experience in a dealership is preferred. Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc. Must have excellent customer service skills, phone & email etiquette

Responsibilities

The Automotive Sales Assistant will handle heavy inbound and outbound client inquiries received via web leads, phone, and email, requiring short-term and long-term follow-up using the CRM system. This role also involves professionally speaking with customers, problem-solving, and appropriately directing customer calls, questions, and concerns to the correct party.