Chapman Chevrolet is looking for customer-service minded sales professionals to join our team and create an easy, enjoyable car buying experience for our valued customers! We’ve reinvented the car buying process, making it easier than ever for customers to purchase their dream vehicle, by offering client support in person, online and over the phone to meet each customer’s individual needs and shopping preferences. Successful candidates enjoy creating amazing customer service experiences through a consultative sales approach, and demonstrate excellent product knowledge and presentation skills. Join our team and enjoy a positive, productive team environment, supportive management, career stability, unrivaled benefits and so much more!

DESIRED QUALIFICATIONS AND EXPERIENCE:

• 1 year of customer service or sales experience is required.
• Automotive sales experience is preferred, but we provide training!
• Experience generating sales leads online and over the phone is a plus!
• Proficient computer skills including data entry, typing, internet usage and the ability to learn and utilize new technology.
• A demonstrated commitment to customer satisfaction.
• The ability to think from the customer’s perspective to understand objectives and respond thoughtfully.
• Bilingual in verbal and written English and Spanish is a plus!
• Must have a valid driver’s license and clean driving record.
• Must pass a pre-employment background check and drug screening.

• Convert visitors into customers by understanding their needs and pairing them with a vehicle that fits their lifestyle.
• Conduct professional demonstrations of vehicle features and organize test drives.
• Educate potential buyers on product offerings, optional packages, and the latest technology.
• Assist customers with the completion of sales and financing paperwork.
• Deliver sold vehicles and follow-up with buyers to ensure satisfaction and generate referral business.
• Respond to internet, live chat and phone inquiries promptly using phone, email and texting to generate sales appointments.
• Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment