COMPANY DESCRIPTION

If you are looking for an exciting opportunity to experience both professional and personal growth, Village Cadillac Toyota is the place for you! We are proud to promote a work environment that celebrates the value of each team member and their endless contribution to the continued success of Village Cadillac Toyota. We welcome you to join in our mission to improve the quality of life for our associates, our guests, and the community through service, excellence, and innovation.

JOB DESCRIPTION

If you are an enthusiastic self-starter with a passion for cars, then we want you to be part of our team as a Sales Specialist. The ideal sales specialist is comfortable relating to our guests and is knowledgeable about our vehicles and services, the industry, and our market, including vehicle selection, performance, accessories, safety features, and functions as well as financing options for new and pre-owned vehicle inventories. The Sales Specialist presents vehicles to guests in a professional and highly informative fashion that promotes a positive and accommodating guest purchase experience and maintains an ongoing relationship with clients to encourage networking and repeat business.
The ideal candidate has a high school diploma or GED, some education beyond high school, auto sales experience, excellent customer service skills, a confident and outgoing personality, a professional appearance, and great communication skills. Candidates must be self-motivated with a willingness to continuously prospect and establish and maintain relationships with clients. Spanish speaking a plus.

QUALIFICATIONS

• Bachelor’s degree preferred
• Sales experience with verifiable proof of meeting sales targets
• Ability to build relationships with guests, associates, and all levels of leadership
• Passionate and energetic team member who is innovative, proactive, and focused on quality and serving
• Positive, enthusiastic, and professional image
• Ability to communicate effectively both in writing and in person including active listening

• Welcomes each guest with a prompt and enthusiastic greeting and accompanies the guest on a tour of the Dealership
• Determines the guest’s needs by conducting a needs assessment
• Competently, thoroughly, and enthusiastically presents our inventory while having the requisite knowledge to conduct a thorough explanation of the selected vehicle and overcome objections
• Initiates the steps for an appraisal of a trade-in vehicle
• Presents selected vehicle for a demonstration drive and feature/benefit presentation and answers the guest’s questions and addresses any concerns about the vehicle
• Introduces all guests who have made the decision to purchase a vehicle to the Dimmitt Service Department
• Engages the guest in the delivery of the vehicle, ensuring that the guest is familiar with all operations and features of the vehicle
• Establishes self as the point of contact for any future product questions or needs
• Regularly tracks changing vehicle market conditions, values, activities, and incentives
• Keeps abreast of incoming inventory, features, accessories, and technological changes and how they may benefit guests
• Participates in special events such as auto shows and other opportunities to represent the Dimmitt brand
• Regularly attends and actively participates in new vehicle meetings as required
• Commits to obtaining team and personal objectives
• Utilizes the CRM and maintains a documented plan to accomplish daily, monthly, and annual objectives including recording all guest visits
• Follows an effective prospecting system daily using a variety of contacts including follow-up contacts with prior purchasers