Location: Edmonton, AB
Employment Type: Full-time
About Doorstep Auto
Doorstep Auto is an focused on a modern, concierge car-buying experience. We combine digital retailing, fast financing approvals, and at-home test drives and deliveries bringing the showroom to our customers’ doorstep.
Role Summary
You’ll convert inbound leads into happy owners by guiding customers through selection, financing, trade-ins, and delivery. Success looks like consistent monthly unit sales, top-tier customer satisfaction, and clean, compliant paperwork.
Key Responsibilities
- Lead Management: Respond to digital and phone inquiries quickly; qualify prospects and book appointments/test drives.
- Consultative Sales: Identify needs, present vehicle options/features, and build value through demos and transparent pricing.
- Financing Coordination: Collect credit apps, explain terms, and liaise with lenders to secure approvals and F&I products.
- Trade-Ins: Pre-appraise trade vehicles (photos, options, condition notes) and coordinate with the appraisal team.
- Deliveries: Prepare, finalize documents, and complete on-site or doorstep deliveries with feature walk-throughs.
- CRM & Process: Maintain accurate CRM notes, follow-up cadences, and pipeline stages; meet daily/weekly activity KPIs.
- Compliance: Adhere to AMVIC rules, privacy policies, and all dealership processes and disclosure requirements.
- Customer Care: Maintain post-sale relationships for referrals, reviews, and repeat business.
Qualifications
- 1–3+ years of automotive, retail, or solution-sales experience (auto sales preferred).
- Proven track record hitting monthly targets.
- Comfortable explaining financing options and add-on products.
- Strong communication, negotiation, and follow-up skills.
- Proficient with CRM and digital retail tools; fast with texts, email, and e-signature workflows.
- Team Player
- Eager to learn
- Valid Alberta Class 5 driver’s license and clean driver’s abstract required.
- AMVIC salesperson license (or ability to obtain promptly).
Nice to Have
- Experience with sub-prime/near-prime auto lending.
- Bilingual or multilingual.
Schedule & Environment
- Full-time; evenings/weekends as needed to match customer availability.
- Mix of Office and home deliveries.
Performance Metrics (KPIs)
- Lead response time; set-to-show and show-to-sale conversion rates.
- Monthly units sold and gross per unit.
- CSI score, reviews, and referral volume.
- Paperwork accuracy and compliance.
Compensation & Perks
- Competitive base + tiered commission + bonuses (volume, CSI, accessories/F&I).
- Benefits eligibility after probation (health/dental—optional to include).
- Training, licensing support, and growth path to Senior Sales/F&I.
How to Apply
Send your resume and a short note about your best customer win to mcaddarro@eecmotors.com (or your preferred email).
Job Type: Full-time
Pay: $100,000.00-$150,000.00 per year
Benefits:
- Dental care
- Extended health care
Work Location: In perso