Automotive Service Advisor - Austin's Automotive Specialists - Parmer at GreatWater 360 Auto Care

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Repair Order Writing, Communication, Technician Liaison, Parts Sourcing, Workflow Management, Shop Organization, Customer Follow-up, Relationship Building, Sales Support, Problem Solving, Multitasking, Prioritization, Teamwork, Automotive Repair Knowledge

Industry

Motor Vehicle Manufacturing

Description

Description Automotive Service Advisor – Austin’s Automotive Specialists (Parmer Location) Address: 1607 W. Parmer Ln, Austin, TX 78727 Shop Hours: Monday–Saturday, 7:30 AM–5:30 PM CST Austin’s Automotive Specialists—part of the GreatWater 360 Auto Care family—is looking for a friendly, motivated Automotive Service Advisor who loves helping people and thrives in a fast-paced, team-driven environment. If you enjoy building trust with customers, keeping a shop running smoothly, and being the communication hub between technicians and guests, you’ll be a great fit here. What You’ll Do as a Service Advisor Greet customers and provide an exceptional service experience Write repair orders with accuracy and clarity Communicate with technicians and relay recommended services Source parts, manage workflows & maintain shop organization Follow up with customers and build long-term relationships Support sales goals and maintain high customer satisfaction What You Bring 1–3 years of Service Advisor or customer service experience Strong communication & problem-solving skills Ability to multitask, prioritize, and keep the shop moving Knowledge of automotive repair processes A team-oriented mindset and desire to grow Why You’ll Love Working With GreatWater 360 Auto Care We believe great shops are built by great people—so we invest heavily in our teams with strong benefits, training, and career development. Benefits Snapshot Medical, Dental & Vision insurance (multiple plan options) 401(k) with employer match after 90 days Front-loaded PTO every January Company-paid Life & AD&D Insurance Employee Assistance Program (EAP) Voluntary Benefits: STD, LTD, Accident, Critical Illness Paid Parental Leave Tuition Assistance, Continuing Education & Training Programs Team Member Discounts (50% off labor + parts at cost +5%) Grow Your Career With a Company That Invests in You If you’re a customer-focused professional who wants competitive pay, excellent benefits, and a genuine career path—Austin’s Automotive Specialists (Parmer) is the place for you. Apply today and grow with GreatWater 360 Auto Care.

Responsibilities

The Service Advisor will be responsible for greeting customers, providing an exceptional service experience, and accurately writing repair orders. This role also involves communicating effectively with technicians, sourcing necessary parts, managing workflows, and maintaining shop organization.