WE ARE GROWING

At BDS Fleet Service, we are a turnkey fleet solution for fleets of all sizes.
Our customers vary from small to large organizations, including municipal and federal entities as well as privately owned companies. We are a growth oriented and safety-focused company, we are looking for energetic and driven employees to join our company and play a crucial role. If you are committed and a collaborative professional looking to contribute to a hardworking, innovating team, this opportunity is for you.

QUALIFICATIONS AND EXPERIENCE:

• High school diploma required.
• 2 years in a role as an Automotive Service Advisor.
• Dependability and attention to detail.
• Ability to learn quickly and to work independently.
• Strong organizational skills.
• Ability to plan and manage multiple projects.
• Excellent analytical and communication skills.
• Self-motivated

• Coordinate with opening of work orders, describing clearly and accurately the complaint/cause and scheduling all the service work with clients
• Responsible for reviewing technician work orders and finalizing service estimates
• Look up labour times using Alldata, Michell etc
• Ensure smooth transition between Service desk, Parts desk and technicians
• Enter, Coordinate and Manage WO’s with client portal (Element, Auto Integrate, ARI, etc)
• Handle customer complaints with integrity and poise, and when necessary referring customers to the appropriate individual for resolution
• Maintain a professional appearance and a safe, clean work environment