Automotive Service Advisor at Berman Auto Group

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

100000.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Advisor Experience, Interpersonal Skills, Communication Skills, Detail-Oriented, Computer Skills, Multitasking, Automotive Knowledge, Customer Service

Industry

Motor Vehicle Manufacturing

Description

Job Description Location: Berman Nissan of Chicago (60618) Job Title: Service Advisor Schedule: Full Time Pay: Earn $100,000+ a year! (Commission position) Company Benefits: Competitive PTO Policy Multiple Low-Cost Medical Insurance Options + FREE TelaHealth Low-Cost Dental, Vision & Life Insurance Options Short Term & Long Term Disability Coverage Fully PAID Training 401K Retirement Savings Plan Automotive Service & Sales Discounts Opportunities for Advancement Job Responsibilities Greet customers promptly and courteously upon arrival at the service drive Obtain customer and vehicle information Listen attentively to customers' concerns and accurately document their vehicle service needs Determine and recommend necessary maintenance based on age, mileage and history of the vehicle. Prepare a complete and accurate estimate of cost for labor and parts. Keep customers informed of the status of their vehicle repairs and address any questions or concerns they may have Comfortably and clearly explain all completed work and charges to the customer Coordinate service appointments and ensure timely completion of service orders Collaborate closely with service technicians, parts department, and other dealership personnel to ensure efficient workflow and customer satisfaction Qualifications 1 year of Service Advisor experience, preferred Strong interpersonal skills with the ability to build rapport and establish trust with customers Excellent communication skills, both verbal and written Detail-oriented with the ability to accurately document service requests and recommendations Proficient computer skills and familiarity with automotive service software systems Ability to multitask and prioritize tasks in a fast-paced environment Knowledge of automotive systems and repair procedures is a plus Clean driving record and valid driver’s license (3 yr min) Must be willing to submit a background screening Additional Information All your information will be kept confidential according to EEO guidelines. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Department: Berman Nissan of Chicago

Responsibilities

The Automotive Service Advisor greets customers, obtains vehicle information, and documents service needs. They prepare cost estimates, keep customers informed about repairs, and coordinate service appointments.