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Automotive Service Advisor at Canadian Tire
Collingwood, ON L9Y 3Y6, Canada -
Full Time

Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

19.05

Posted On

06 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Costar, Auto Parts

Industry

Outsourcing/Offshoring

Description
Responsibilities
  • Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
  • Responds to customer inquiries in a timely manner, over the phone and in person.
  • Understands customer needs and provides them with a complete solution.
  • Manages customer concerns and problems promptly.
  • Deals with challenging situations in a professional manner.
  • Completes and reviews repair orders with customers.
  • Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
  • Acts as liaison between customers and technicians and manages the status of work orders.
  • Schedules service and repair appointments.
  • Operates computerized work order systems