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Automotive Service Advisor at Edwards Chevrolet Cadillac Inc & Admin

Council Bluffs, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

90000.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Consulting, Scheduling, Typing Skills, Warranty Knowledge, Customer Focused, Verbal Communication

Industry

Retail

Description

Description Edwards Auto Group in Council Bluffs, IA is looking for a Service Advisor to join our team! The Service Advisor will work directly with customers and technicians regarding vehicle repairs and offering alternatives based on the customers’ budgets and needs. The Service Advisor will demonstrate excellent customer service and communication skills. Base plus commission $40,000-$90,000+ annual earning potential Responsibilities: Greeting customers, and getting them checked into the system Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs Answering customer questions about service outcomes and consulting with technicians Informing customers about warranty protections and various programs and discounts Scheduling customers and understanding the work flow of the department Informing customers of changes as they come up and being in continuous contact with customers to make sure they understand the process each step of the way Requirements Excellent verbal communication skills Positive attitude and customer focused demeanor Proficient typing skills Previous service drive experience is highly preferred

Responsibilities

The Service Advisor will interact directly with customers and technicians to discuss necessary vehicle repairs, offering budget-conscious alternatives based on customer needs. Key duties include greeting customers, consulting on repair outcomes, informing about warranties and discounts, and managing the department's workflow.