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Automotive Service Advisor at Edwards Storm Lake Inc

Storm Lake, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

90000.0

Posted On

27 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Typing Skills, Service Drive Experience

Industry

Description

Description Edwards Auto Group is looking for a Service Advisor to join our team! The Service Advisor will work directly with customers and technicians regarding vehicle repairs and offering alternatives based on the customers’ budgets and needs. The Service Advisor will demonstrate excellent customer service and communication skills. Base plus commission $40,000-$90,000+ annual earning potential Responsibilities: Greeting customers, and getting them checked into the system Consulting with technicians about needed repairs and offering alternatives based on customers budgets and needs Answering customer questions about service outcomes and consulting with technicians Informing customers about warranty protections and various programs and discounts Scheduling customers and understanding the work flow of the department Informing customers of changes as they come up and being in continuous contact with customers to make sure they understand the process each step of the way Requirements Excellent verbal communication skills Positive attitude and customer focused demeanor Proficient typing skills Previous service drive experience is highly preferred

Responsibilities

The Service Advisor will greet customers and assist them with vehicle repairs while consulting with technicians. They will also inform customers about warranty protections and keep them updated throughout the service process.