Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Automotive Service Advisor at Haley Automotive Group

Midlothian, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

0.0

Posted On

26 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Time Management, Technical Knowledge, Automotive Service, Problem Solving, Professional Behavior, Driving Record

Industry

Retail Motor Vehicles

Description

The Automotive Service Advisor helps manage the center of communications for all repair activities and acts as a liaison between customers and the dealership. Acting as the primary point-of-contact for all automotive service matters, he or she must thoroughly understand the customer's problems to set and manage expectations and provide world-class service. The ideal candidate for this position has a high school diploma or GED, some post-secondary automotive training, and a minimum of one year of dealer-level or large facility experience. He or she is certified by the National Institute for Automotive Service Excellence (ASE) or is willing to obtain certification, has an unrestricted driver's license and a clean driving record, and has a strong technical and customer service performance record. Fluent English speaking and written communication skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

Responsibilities

The Automotive Service Advisor manages communications for all repair activities and serves as a liaison between customers and the dealership. They must understand customer problems to set expectations and provide excellent service.