Looking for a New Challenge? Look no further! James Patrick Automotive Repair is looking to grow and expand our family. We are seeking a qualified individual to fill the position of Service Advisor to be the liaison between our customers and our Technicians. If you have Service Advisor experience, a great worth ethic, and have an organized approach to your daily life then we want you!

Experience:

• service advisor: 1 year (required)
• Customer service: 1 year (required

• Write up work orders for all sales and service transactions and present to the Technicians.
• Handles telephone inquiries regarding appointments and work in process.
• Invoice all product and service sales once complete and process payment immediately.
• Handle sales and service at the front counter and on the telephone, with a strong focus on facilitating the best possible customer service.
• Monitor all service activities to ensure work is completed in completed in a timely manner.
• Schedules service appointments.
• Writes up customer’s vehicle problems accurately and clearly on the repair order.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications.
• Provides a complete and accurate written cost estimate for labor and parts.
• Obtains customer signatures on repair order; provides the customer with a copy, including an estimate.
• Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
• Reviews repair orders to ensure that work is completed and additional work and authorization are noted.
• Explains completed work and all charges to customers.
• Professional manner.
• Strong attention to detail.
• Strong work ethic.
• Maintain cleanliness of office.
• Keep record lists up to date.
  Job Types: Full-time, Permanent
  Pay: $24.00-$30.00 per hour

Benefits:

• Casual dress

Experience:

• service advisor: 1 year (required)
• Customer service: 1 year (required)

Work Location: In perso