Automotive Service Advisor - Keusch Auto - Portland, MI at GreatWater 360 Auto Care

Portland, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

85000.0

Posted On

11 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience, Repair Order Writing, Service Presentation, Scheduling, Workflow Management, Parts Sourcing, Inventory Maintenance, Accurate Invoicing, Sales Execution, Performance Goals, Communication, Automotive Repair Fundamentals, Microsoft Tools Proficiency, Shop Management Software, Problem-Solving Mindset

Industry

Motor Vehicle Manufacturing

Description

Description Automotive Service Advisor – Keusch Auto - Portland, MI Location: 1600 American Way, Portland, MI 48875 Hours: Monday–Friday | 7AM-5:30PM EST Earn: $55,000–$85,000 per year At GreatWater 360 Auto Care, we believe in better—better service, better teamwork, and better careers. Keusch Auto is growing and looking for an experienced Automotive Service Advisor who loves helping customers, supporting technicians, and keeping the shop running smoothly in a positive, team-first environment. What You’ll Do Deliver an exceptional customer experience Write repair orders & present recommended services clearly Manage scheduling, workflow, and daily shop operations Source parts, maintain inventory & ensure accurate invoicing Support sales execution & store performance goals Communicate consistently with customers & technicians What You Bring 1–3 years of automotive service writing experience Strong communication & customer service skills Ability to manage workflow, multitask & stay organized Knowledge of automotive repair fundamentals Proficiency with Microsoft tools & shop management software A proactive, problem-solving mindset Benefits You’ll Love (Most Start Day One!) Medical Insurance: BCN / BCBS plan options Dental & Vision – Guardian 401(k) with company match – 100% on first 3% – 50% on next 2% PTO front-loaded annually HSA employer match up to $15 per bi-weekly paycheck Company-paid Life & AD&D ($25,000) Employee Assistance Program (24/7 confidential support) Voluntary Benefits: STD, LTD, Life, Accident, Critical Illness Learn to Earn Program – structured path for advancement Training, Tuition & ASE Reimbursement Paid Parental Leave Teammate Discounts: 50% off labor + cost of part + 5% Why Join GreatWater 360 Auto Care? We’re a people-first company that invests in training, education, and long-term career growth. If you’re looking for a Monday–Friday schedule, supportive leadership, and a place where your customer service talent truly matters—this role is for you. Apply Today Join a growing shop with strong values, great culture, and real advancement opportunities. Become part of something better at Keusch Auto.

Responsibilities

The Service Advisor will be responsible for delivering an exceptional customer experience by writing repair orders and clearly presenting recommended services. Key duties also involve managing scheduling, workflow, daily shop operations, sourcing parts, and ensuring accurate invoicing.