Automotive Service Advisor at McGavock Auto Group

Pampa, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Service Estimating, Appointment Scheduling, Conflict Resolution, Computer Skills, MS Outlook, Time Management, Professionalism, Self-motivation

Industry

Motor Vehicle Manufacturing

Description

McGavock Auto Group is a fast-growing leader in automotive retail and we are looking to add qualified SERVICE ADVISOR to our team. McGavock Auto Group is a company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. In addition to competitive pay, we offer our associates the following benefits: * Additional Commission Compensation * Job training and career advancement opportunities * Health, Dental and Vision Insurance * Paid Time-off * Employee vehicle purchase program * Performance / longevity bonuses Responsibilities * Assist all customers (retail and shop) in selecting suggested service in a friendly, professional, and efficient manner * Utilize walk around process to increase customer awareness of vehicle condition and build rapport * Generate service order estimates/quotes for customers * Schedule appointments and maintain an organized schedule * Conduct post-repair follow up * Resolve customer complaints * Maintain value, quality, and integrity Qualifications * High school diploma or equivalent. * Service Advisor experience preferred * Excellent communication and customer service skills * Ability to work hard with limited supervision * Strong Computer & Phone Skills (Internet, MS Outlook) * Professional appearance and work ethic * Self-motivated, goal oriented, and ability to work within a fast-paced environment * Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR) *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment* If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend. McGavock Auto Group is an Equal Employment Opportunity employer.

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Responsibilities

The Service Advisor assists customers in selecting automotive services and generates repair estimates. They are also responsible for scheduling appointments, conducting post-repair follow-ups, and resolving customer complaints.