QUALIFICATIONS:

• Previous experience as an Automotive Service Advisor
• High school diploma or equivalent; automotive training a plus.
• Strong communication and problem-solving skills.
• Computer proficiency for managing orders and invoices.
• Ability to thrive in a fast-paced environment.
  Job Type: Full-time
  Pay: $22.00 per hour

Benefits:

• On-site parking

Experience:

• Automotive customer service: 2 years (preferred)

Work Location: In perso

• Greet and assist customers professionally.
• Listen to customer concerns, document issues, and provide repair recommendations.
• Schedule service appointments, coordinate workflow, and manage documentation.
• Cultivate strong customer relationships for repeat business.
• Assign jobs to technicians based on skills and workload.
• Monitor repair progress, quality, and efficiency.
• Complete paperwork, process payments, and manage parts usage.
• Prepare repair estimates, get approvals, and communicate with customers.
• Coordinate with sales staff.