Automotive Service Advisor - Northgate Tire at GreatWater 360 Auto Care

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Accountability, Parts Sourcing, Service Writing, Inventory Control, Sales Execution, Workflow Management, Automotive Repair Knowledge

Industry

Motor Vehicle Manufacturing

Description

Description Automotive Service Advisor – Northgate Tire 3712 Springdale Rd, Cincinnati, OH 45251 Hours: Mon–Fri 7AM–6PM • Sat 7AM–12PM Northgate Tire, part of the GreatWater 360 Auto Care family, is growing — and we’re looking for a customer-focused Automotive Service Advisor who’s ready to build a long-term career in an exceptional shop environment. If you thrive on helping customers, keeping workflow organized, and supporting a high-performing team, we want to meet you. What You’ll Do Deliver a welcoming, professional customer experience Write service recommendations & manage repair orders Communicate clearly between customers and technicians Source parts, manage inventory & maintain workflow Follow up with customers and support sales execution Use workflow software, invoicing tools & Microsoft applications Skills That Make You Successful: Customer service • Communication • Problem solving • Accountability • Parts sourcing • Service writing • Inventory control • Sales execution • Workflow management • Automotive repair knowledge Why You’ll Love Working With Us GreatWater 360 Auto Care is committed to developing our people, delivering high-quality service, and creating a workplace where teammates can build real careers. Competitive Pay & Growth Hourly + Monthly Bonus Program (based on store volume) 1–3 years of Service Advisor experience preferred Full Benefits on Day One Medical, Dental & Vision (multiple plan options) 401(k) with company match (eligible at 90 days) PTO front-loaded annually Bi-weekly direct deposit pay schedule Company-paid Life & AD&D Employee Assistance Program (EAP) Voluntary benefits including Disability, Accident & Critical Illness Paid Parental Leave Training, Tools & Perks Learn to Earn Program – self-paced growth & skill development Continuing education, tuition assistance & ASE reimbursement Teammate discounts: 50% off service labor + cost of parts + 5% Supportive, growth-oriented culture across all GreatWater shops Ready to Join the Northgate Tire Team? If you're looking for a place where your customer service skills, automotive knowledge, and career ambition can thrive, apply today! We look forward to meeting you.

Responsibilities

The Service Advisor will be responsible for delivering a welcoming and professional customer experience, writing service recommendations, and managing repair orders. Key duties also include communicating clearly between customers and technicians, sourcing parts, managing inventory, and supporting sales execution.