Automotive Service Advisor - Phil Walters Auto at GreatWater 360 Auto Care

Pennfield Charter Township, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

25.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Service Advisor, Teamwork, Communication, Problem Solving, Relationship Building, Attention to Detail

Industry

Motor Vehicle Manufacturing

Description

Description Phil Walters Auto, a full-service auto-repair shop serving the local and surrounding Battle Creek communities, is looking for a solid Automotive Service Advisor / Service Writer with a great attitude who takes pride in their work to deliver exceptional customer service to both our existing and our growing customers. In this role, you are expect to create a pleasant and memorable experience at every point of contact for the customer, while working with a great group of highly motivated and dedicated teammates. EARN: $20 - $25.00 Hourly + overtime after 40 hours per week + SA Monthly Incentive Plan HOURS OF OPERATION: M-F: 8:00AM-5:30PM EST LOCATION: 915 Capital Ave NE, Battle Creek, MI 49017 HERE’S WHAT WE PROMISE OUR SERVICE ADVISORS Full Benefits Pkg: Medical, Dental, Vision, Short & Long-Term Disability & $25K Basic Life & AD&D 100% Employer Paid - Available Day 1! + 401K Match @ 90 Days & 1 WK Paid Paternal Leave. 80 HRS of Front-Loaded PAID TIME OFF/YR w/Potential Match of your current PTO* + 6 Paid Holidays…AND OUR SHOP CLOSES ON WEEKENDS! TRAINING/CAREER ADVANCEMENT – We are big on personal growth and continuing education for our team and it’s one of our priorities. We sponsor both onsite and offsite training that will make you worth more in the industry and increase your skills. If you are an experienced Automotive Service Advisor that strives to build a lasting relationship with each customer based on trust, and you are looking to grow with a team that will make you feel appreciated and respected, then apply now to learn more about our team! Requirements High school diploma or GED is required Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) Willing to commit to building the customer experience and a shop reputation for honesty, transparency, and outstanding work. MUST HAVE at least 1 or more years’ Service Writer/Advisor experience or other experience that closely matches the Service Advisor responsibilities. Develops a great working relationship with the Technicians that is founded on respect. Strong customer service skills. MUST HAVE 1 or more years’ experience in a sales role or demonstrates an ability to sell and lead.

Responsibilities

The Automotive Service Advisor is responsible for delivering exceptional customer service and creating a pleasant experience for customers. This role involves building lasting relationships with customers and working closely with technicians.