Automotive Service Advisor - Richlonn's Tire & Service Center - Greendale at GreatWater 360 Auto Care

Greendale, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

85000.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Multitasking, Problem-Solving, Workflow Management, Invoicing, Service Systems, Automotive Knowledge

Industry

Motor Vehicle Manufacturing

Description

Description Service Advisor – Richlonn’s Tire & Service Center (Greendale, WI) 5131 South 76th St., Greendale, WI 53129 Earn $55,000–$85,000 per year Hours: M–F 7:30 AM – 5:00 PM CST Join a people-first automotive team built on trust, professionalism, and long-term career growth. At Richlonn’s Tire & Service Center—part of the GreatWater 360 Auto Care family—you’ll be the face of the shop, helping customers feel confident in their automotive decisions while supporting a talented team of technicians. What You’ll Do as a Service Advisor You’re the bridge between customers and the shop—ensuring a smooth, transparent, and positive experience every time. Core Responsibilities Provide excellent customer service and communication Write repair orders & manage the service workflow Source parts & maintain inventory control Support sales execution and customer follow-up Coordinate with technicians to ensure timely, accurate repairs What You Bring 1–3 years of experience in service advising or related customer service roles Strong communication, organization & multitasking abilities A customer-first mindset with problem-solving skills Ability to manage workflow, invoicing & service systems Automotive knowledge preferred but not required Why Join the GreatWater 360 Auto Care Team? Benefits start your first day (except 401k) and are designed to support your life, career, and long-term success. Day-One Benefits & Perks Medical, Dental & Vision Insurance with flexible plan options 401(k) with company match – 100% up to 3%, 50% on next 2% (eligible after 90 days) Front-loaded PTO + Paid Parental Leave HSA employer match up to $15 per paycheck Company-paid $25,000 Life & AD&D Insurance Employee Assistance Program (EAP) for you & your household, 100% confidential & free Teammate Discounts – 50% off labor; parts at cost +5% Ongoing training, coaching & career development across all GreatWater 360 shops Grow Your Career With GreatWater 360 Auto Care We believe in developing leaders from within. Whether you’re growing into management, expanding your technical knowledge, or strengthening your customer service skills—we’re here to support your career journey. Apply Today Ready to build a rewarding career with a company that values people, quality, and integrity? Apply now to Richlonn’s Tire & Service Center – Greendale.

Responsibilities

As a Service Advisor, you will act as the bridge between customers and the shop, ensuring a smooth and positive experience. Your core responsibilities include providing excellent customer service, managing service workflow, and coordinating with technicians for timely repairs.