NOW HIRING

Highland Ford - Service Centre
Automotive Service Advisor
(Full Time; Permanent)
Looking to fill position ASAP!
Automotive Service Advisor Job Duties

The job duties of a Highland Ford Service Centre Automotive Service Advisor may include:

• Greeting customers and scheduling service appointments
• Cataloguing customers concerns and comments by listening attentively
• Writing service orders by describing symptoms, problems and causes discovered, as well as repairs and services required; obtaining approval signatures & entering service orders into database system.
• Explaining repairs & recall notices to customers
• Estimating the cost and time needed for repairs

What We Are Looking For:

• EXCELLENT CUSTOMER SERVICE SKILLS which includes actively listening and communicating in person, written and over the phone.
• Ability to multi-task in a fast-paced environment without getting flustered.
• Team player with a professional, sales-oriented attitude!
• Strong computer proficiency skills a bonus!
• Punctual & ready to work!
• Positive Energy! No pessimists – We Are the GOOD MOOD Dealer for a reason!

Benefits:

• Competitive Salary + Bonuses
• Full Time Hours
• Full Benefits (after 3 months)
• Professional & FUN environment
• Continuous Training
• Advancement Opportunities!

No experience? Not a problem we will teach you what it needs to be successful as a Highland Ford Service Advisor, but we cannot teach you passion!
Job Type: Full-time, Permanent, Start Date ASAP

Licenses:

• G Class License (Clear Drivers Abstract)

How to Apply:
Please submit Cover Letter, Resume & References IN-PERSON to Tony Santelli, Service & Parts Manager of Highland Ford for immediate consideration at 68 Great Northern Road or tony@highlandford.com to schedule an interview!
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care
• Wellness program

Ability to commute/relocate:

• Sault Ste Marie, ON P6B 4Y5: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 2 years (preferred)

Licence/Certification:

• Class G Licence (required)

Work Location: In person
Expected start date: 2025-09-0

• Greeting customers and scheduling service appointments
• Cataloguing customers concerns and comments by listening attentively
• Writing service orders by describing symptoms, problems and causes discovered, as well as repairs and services required; obtaining approval signatures & entering service orders into database system.
• Explaining repairs & recall notices to customers
• Estimating the cost and time needed for repair