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Automotive Service Advisor at Tim Dahle Infiniti

Sandy, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Automotive Diagnostics, Repair Order Creation, Cost Estimation, Scheduling, Technical Communication, Organization, Conflict Resolution, Vehicle Testing, Service Software

Industry

Retail Motor Vehicles

Description

Description Automotive Service Advisor – Be the Voice of the Service Lane! Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here! What You’ll Do: Greet customers like a champ and get the details on what their car needs Help diagnose issues (with a little road testing, if needed!) Create clear, accurate repair orders and cost estimates Keep customers in the loop about repairs, timelines, and any surprises Recommend services that keep vehicles running like new Test drive vehicles to confirm issues or fixes Handle questions, concerns, and complaints with professionalism and care Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs Make sure cars are safe, secure, and ready to roll Perks of the Job: Work in a fun, supportive environment Play a key role in helping people take care of their cars Learn and grow with hands-on experience Be part of a company that values your input and energy Ready to shift your career into high gear? Come join us and help drive a great customer experience every day! Requirements A friendly, helpful attitude and excellent communication skills An eye for detail and a knack for staying organized Someone who genuinely cares about customer satisfaction Prior experience as a Service Advisor or in a customer-facing automotive role (preferred) Strong knowledge of automotive systems and maintenance services Ability to explain technical information in a way customers understand Comfort using scheduling and service software (we’ll train you on the specifics) Valid driver’s license and clean driving record High school diploma or equivalent (post-secondary education a plus) .

Responsibilities

Act as the primary liaison between customers and the service team by diagnosing vehicle issues and creating accurate repair orders. Manage the end-to-end customer experience, including scheduling appointments and providing updates on repair timelines.