Woodstock Toyota is looking for an experienced Automotive Service Advisor with strong communication skills and the ability to provide great customer service.

SUMMARY

The Service Advisor is responsible for creating great first impressions and guides the customers through the maintenance scheduling process and repair of their vehicles.
The Service Advisor is a great listener and is a master at executing all the service processes with due diligence and customer service and safety in mind. The Service Advisor has a keen eye for “the details” and strives to be a product knowledge expert ensuring the dealership provides each customer with a personalized service experience.
The Service Advisor builds strong relationships with customers in an effort to achieve service targets and utilizes the tools provided to ensure all customers keep coming back to the dealership.
The Service Advisor upholds the dealerships’ standards and values so that the customer is fully satisfied through every interaction with the service department. As a team player, Service Advisors foster excellent relationships with personnel in all areas of the dealership.

EDUCATION & EXPERIENCE

• Minimum Grade 12 High School Diploma.
• A fundamental understanding of automotive mechanical fundamentals.
• Adaptable to work weekend shifts as scheduled.
• Reynolds & Reynolds experience an asset.

Please refer the Job description for details