THIS IS AN OPPORTUNITY TO WORK FOR A BUSY LOCATION! WE HAVE 200+ APPOINTMENTS BOOKED DAILY

Located at Napleton’s Lexus of Wayzata a locations, the Automotive Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

JOB REQUIREMENTS:

• 1+ Year using CDK software - required
• 1+ Year working with Toyota/Lexus brands - preferred
• Exceptional Customer Service Skills- required
• Tech Savvy- able to learn and utilize technology- required

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology