Automotive Service Advisor / Writer | *Up To $80K Annually & Weekends Off | at Christian Brothers Automotive

Holland, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

80000.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Automotive repair knowledge, Communication, Workflow management, Sales, Computer proficiency, Windows software, Relationship building, Hospitality, Problem solving

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: *Up To $80K Annually for Highly Qualified Candidates Closed Every Weekend To Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employee Appreciation Events Chaplain Care Support Available Weekly Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 424 Baypark Dr, Holland, MI 49424 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guest Directs, coordinates, and participates in performing guest service activities Shuttle guests as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Qualifications: Current driver’s licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Department: Michigan

Responsibilities

The Service Advisor manages the vehicle repair process by greeting guests, presenting repair solutions, and ensuring customer satisfaction. They are responsible for maintaining store workflow, communicating repair statuses, and building long-term relationships with clients.