Automotive Service Advisor / Writer | Weekends Off | N. Scottsdale at Christian Brothers Automotive

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

90000.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Relationship Building, Communication, Windows Software, Automotive Service Writing, Hospitality, Time Management

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: *Up To $90K for Highly Qualified Candidates Closed Every Weekend To Spend Time With Family & Friends Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Team Performance Bonuses On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Weekly Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 7225 E. Williams Dr., Scottsdale, AZ 85255 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guests’s vehicle in a way that is easy for them to understand Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guests Directs, coordinates, and participates in performing guest service activities Shuttle guests as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Qualifications: Outstanding customer service skills Desire to contribute a high performing, positive work environment Current driver’s licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role prefered, but not required. Willingness to accept coaching, and a passion for delivering exceptional guest experiences. Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Department: Arizona

Responsibilities

The Service Advisor manages the entire repair process for guests, from greeting them with hospitality to presenting repair solutions. They are responsible for building long-term guest relationships and ensuring total satisfaction before the vehicle leaves the facility.