Automotive Service Advisor / Writer | Weekends Off | North Katy at Christian Brothers Automotive

Katy, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales performance, Automotive industry knowledge, Communication, Workflow management, Windows based software, Tekmetric, Relationship building, Problem solving, Hospitality, Professionalism, Time management

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: $100K+ Potential Total Compensation for Highly Qualified Candidates Great Bonus plan Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays Healthcare Benefits Available Matching Retirement Plans Fast Paced but with a Healthy Work Environment On-Going Training & Career Advancement Chaplain Care Support Available Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Job Description Job Title: Automotive Service Advisor / Writer Location: 3838 N Fry Rd, Katy, TX 77449 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guest Directs, coordinates, and participates in performing customer service activities Shuttle guests as needed Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Qualifications: 10 years of experience as a service advisor/sales position in the automotive industry Proven track record of sales performance Focus on Excellence in customer service Current driver’s licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Associates degree preferred Bilingual English/Spanish preferred Tekmetric point of sale system experience preferred Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Department: Texas

Responsibilities

The Service Advisor is responsible for greeting guests, managing the repair workflow, and ensuring customer satisfaction throughout the vehicle service process. They must effectively communicate repair solutions and build long-term relationships with guests while maintaining a professional and positive atmosphere.