Automotive Service Advisor / Writer - Weekends Off | Polaris at Christian Brothers Automotive

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

15.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Relationship Building, Workflow Management, Sales, Integrity, Communication, Teamwork, Customer Satisfaction, Automotive Repair Process, Tekmetric Knowledge

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays $15/HR Healthcare Benefits Available On-Going Training & Career Advancement Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employee Appreciation Events Chaplain Care Support Available Weekly Team Lunches Locally Owned and Operated Job Description Job Title: Automotive Service Advisor / Writer Location: 8555 Sancus Blvd, Columbus, OH 43240 Job Overview: As an Entry-level Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Shuttle customers as needed in CBA branded vehicle Greet every customer that enters our facility with hospitality and respect Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guests Directs, coordinates, and participates in performing customer service activities Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Tekmetric Knowledge a plus. Other duties as assigned. Qualifications Positive attitude and friendly demeanor. Valid U.S. Drivers License Department: Ohio

Responsibilities

The Service Advisor is responsible for guiding customers through the entire vehicle repair process, maintaining clear communication regarding status updates, and ensuring customer satisfaction upon completion. Key duties include greeting customers, presenting repair solutions clearly, managing store workflow efficiently, and consistently selling services with honesty.