Automotive Service Advisor / Writer | Weekends Off | Southport at Christian Brothers Automotive

Bolivia, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Automotive Service Writing, Sales, Workflow Management, Communication, Relationship Building, Windows Software, Hospitality

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: Closed Every Weekend To Spend Time With Family & Friends Paid Vacation & Paid Holidays On-Going Training & Career Advancement Healthcare Benefits Available Matching Retirement Plans Locally Owned and Operated Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards Continuous Training Available Through The CBA Flywheel Learning System Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Job Description Job Title: Automotive Service Advisor / Writer Location: 3427 Southport Supply Rd., Bolivia, NC 28422 Job Overview: This brand-new state-of-the-art facility is scheduled to open in August 2026. Interviews will begin in July 2026. As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guest we serve Directs, coordinates, and participates in performing customer service activities Shuttle guests as needed in CBA branded vehicle Ensure that all repairs are performed to proper specifications Work together as a team and assist other employees as needed Other duties as assigned Qualifications Qualifications: Current driver’s licenses Driving record acceptable to our current insurance carrier Proficiency in Windows based computer software and automotive store applications Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Department: North Carolina

Responsibilities

Act as the primary point of contact for guests, guiding them through the vehicle repair process and ensuring customer satisfaction. Manage store workflow and effectively sell services while maintaining honesty and integrity.