Automotive Service Advisor / Writer | Weekends Off | Waxahachie at Christian Brothers Automotive

Waxahachie, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Automotive service sales, Communication, Workflow management, Relationship building, Windows-based software, Automotive store applications, Teamwork, Adaptability, Hospitality, Problem solving, Professionalism

Industry

Motor Vehicle Manufacturing

Description

Company Description Christian Brothers Automotive Benefits: Full Time Hourly Position + Nice Difference Bonus Performance Based Commission Paid Vacation & Paid Holidays Closed Every Weekend To Spend Time With Family & Friends Healthcare Benefits Available Matching Retirement Plan Locally Owned and Operated On-Going Training & Career Advancement Continuous Training Available Through The CBA Flywheel Learning System Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar Chaplain Care Support Available Weekly Lunches Provided Employee Appreciation Events Employee Discount Chaplain Care Support Available Team Performance Bonuses Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards Job Description Job Title: Automotive Service Advisor / Writer Location: 1300 W. Hwy 287 Bypass Waxahachie, TX 75165 Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests. Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every guest that enters our facility with hospitality and respect Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand Manage the store’s workflow in an effective and efficient manner Consistently and effectively sell our services without jeopardizing honesty and integrity Maintain a positive attitude and team atmosphere at all times Communicate on the phone in a clear professional manner Build long-term relationships between the store, yourself and the guest Directs, coordinates, and participates in performing customer service activities Shuttle guests as needed Ensure that all repairs are performed to proper specifications. Work together as a team and assist other employees as needed. Other duties as assigned. Qualifications Qualifications: Current driver’s licenses. Driving record acceptable to our current insurance carrier. Proficiency in Windows-based computer software and automotive store applications. Experience in Automotive Customer Service and or Automotive Service Sales preferred. Team player: Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals. Adaptability: Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles. Physical Requirements: Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm. Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.) Occasionally lifting and carrying objects over 50 lbs. Keeping a brisk work pace in a high-volume environment. Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices. Department: Texas

Responsibilities

The Service Advisor is responsible for greeting guests, managing the repair workflow, and ensuring customer satisfaction throughout the vehicle service process. They must effectively communicate repair solutions and build long-term relationships with guests while maintaining a positive team environment.