Wynn Volvo is an award winning, family owned business since 1963. Nationally recognized as one of the best Volvo dealerships in the country. We are looking for a motivated and energetic Service Advisor to join our team.

QUALIFICATIONS:

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance base on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers