CADILLAC OF GREENWICH IS HIRING AN AUTOMOTIVE SERVICE ASSISTANT! IF YOU LOVE THE AUTOMOTIVE INDUSTRY AND THRIVE IN A CUSTOMER SERVICE SETTING-THIS POSITION IS FOR YOU!

We are seeking a dynamic Service Assistant to join our world class service team. This is an outstanding opportunity for a rewarding career with a mission driven company and plenty of room for learning and advancement!

• Do you thrive in a fast paced, professional environment with unlimited career growth potential?
• Are you an enthusiastic and trustworthy individual with a strong work ethic?
• Do you have a proven record of success with verifiable CSI scores?
• Do you have a desire to win?

AUTOMOTIVE SERVICE DISPATCHER QUALIFICATIONS:

• Must be results-driven, highly energized, customer service oriented
• Must have a passion for taking care of customers
• Excellent organization skills and effective verbal and written communication skills
• Proven record of success in a dealership and an understanding of vehicle repairs and maintenance
• Possess ability to support a Service team to top-level performance and create a 5-star customer experience
• Computer experience
• Full time availability
• Must have a current, valid driver’s license

• Provide high quality customer service and satisfaction at or above company standards
• Maintain good working relations with all departments
• Answer service department calls
• Identify and direct service advisor to their customer
• Assist service advisors with writing repair orders
• Filing, scanning and cashiering for the service department
• Deliver the keys and repair order hard copies to the appropriate service advisor’s workstation immediately after parking a vehicle in the service parking lot
• Run any necessary errand required by the service department
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by the Service Director
  Job Requirements: