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Automotive Service Business Development Agent - Call Center at Ciocca Management Company Inc

York, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

13.5

Posted On

24 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Computer Skills, Phone Skills, Bilingual, Sales, Service Appointments, Follow Up, Product Information

Industry

Retail

Description

Description We have an immediate opening for an energetic, enthusiastic and highly motivated call center professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals! Qualifications: At least one previous customer service-related role Strong computer and phone skills Valid driver’s license and clean driving record Bilingual a plus! Responsibilities: Answer customer calls and establish follows-up with sales/service appointments. Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up with leads that are not ready to make an appointment or no-show. What we offer: $13.50 per hour plus bonus Full Time - Monday through Friday with rotating Saturdays PTO and holidays 401(K) retirement plan with company matching On the job training The top insurance program in the industry including medical, dental, prescription and vision. Advancement within the Ciocca Automotive Family Employee discounts: purchases, repair, service, wash At Ciocca Automotive, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The agent will answer customer calls and follow up with sales/service appointments. They will respond to inquiries via internet, phone, and live chat, providing initial product information and directing customers to appropriate resources.