Automotive Service Greeter at Haley Automotive Group

Midlothian, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Greeting, Traffic Management, Check-In Process, Vehicle Preparation, Logistics Support, Administrative Tasks, Interpersonal Skills, Professional Appearance, Organization, Multitasking, Communication Skills, Customer Service Focus, Physical Stamina, Driving Ability

Industry

Retail Motor Vehicles

Description

The Automotive Service Greeter provides a professional first impression in the service drive by welcoming customers, directing traffic flow, and initiating the check-in process. They are responsible for organizing vehicles, verifying appointments, and connecting guests with service advisors, requiring excellent interpersonal skills, a clean appearance, and the ability to work in a fast-paced environment. Key Responsibilities * Customer Greeting: Greet guests promptly, professionally, and with a friendly attitude as they enter the service drive. * Traffic & Parking Management: Guide vehicles to appropriate spots, manage the flow of traffic, and maintain an orderly service drive. * Check-In Process: Verify service appointments, record mileage, and note down client information (e.g., VIN, tag number). * Vehicle Preparation: Install protective equipment like seat covers, floor mats, and steering wheel covers. * Logistics & Support: Move vehicles between the service lane and parking areas, and assist service advisors in directing customers. Occasionally assisting the Parts and Service Dept * Administrative Tasks: Assist with answering phones, filing paperwork, or managing loaner/rental agreements * Porter Schedule: Manage the porter’s schedule Required Skills and Qualifications * Communication Skills: Strong verbal skills to interact with customers and staff. * Customer Service Focus: A desire to provide a positive, welcoming experience. * Organization & Multitasking: Ability to manage multiple vehicles and customers in a high-pressure, fast-paced environment. * Physical Requirements: Ability to stand/walk for extended periods and, in some cases, drive manual or automatic vehicles. * Professionalism: Maintain a neat, clean, and professional appearance. * Licensing: Valid driver’s license required for moving vehicles

Responsibilities

The Automotive Service Greeter is responsible for providing a professional first impression by welcoming customers, directing traffic, and initiating the vehicle check-in process in the service drive. Key duties include organizing vehicles, verifying appointments, and connecting guests with service advisors.